The short version: we collect certain information in order to provide the services incorporated into the SMBple platform and the website. We also collect identifiable information when you agree; for example, to send receipts or to join mailing lists.
What do we collect and what do we do with it?
SMBple Sell, our app for accepting payments and interacting with customers, collects a variety of data on your business through the sign-up process and through Stripe Connect. This information is used to provide the service to you. Specific financial information (bank account numbers, etc) is NOT stored by SMBple LLC.
Transaction history (including geolocation, when available) is stored locally in the app and shared among your registered devices that run the app via iCloud synchronization to provide you an additional source of usage data. The transaction information is stored by SMBple LLC in order to provide platform services such as periodic transaction reporting.
We will periodically communicate system events and other important information to vendors.
We may periodically communicate commercial news, offers, and other non-critical information (possibly including information from third parties) to vendors.
Caddy, our wallet app for making payments and interacting with vendors, collects information such as name, email address, billing address, and encrypted payment information for the purposes of allowing you to make payments.
Certain transaction information, including geolocation data when available, is stored on-device and distributed among your registered devices running the app via iCloud synchronization. This is done for the purposes of providing you a record of your transactions. SMBple LLC stores this information for the purposes of providing platform services such as sending receipts and incorporating reward programs (when available).
We may periodically (in response to user requests and un-prompted) communicate system events and other critical information to users via the registered email address.
We may periodically communicate commercial news, offers, and other non-critical information (potentially including information from third parties) to users who have opted in to receiving such communications.
We may share personally identifiable information with third parties for the purpose of providing the SMBple platform services or as otherwise required by law.
We will not sell or rent personally identifiable information that we collect on users to third parties.
How do we protect your information?
We use industry-standard encryption for communication on the website and for the apps. We clear sensitive information (such as initial credit card entry) in-app immediately after its use. We avail ourselves of the services of third parties (such as Stripe) to transform identifiable information (such as credit card numbers) into non-identifiable information at every opportunity. We only store what we need to in order to provide the services offered.
We, along with any hosting services we use, periodically check for security holes, update critical software, and otherwise scan for vulnerabilities.
Specifically regarding payment processing
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We may update the terms of this policy from time to time by updating this page.
Privacy as it relates to children under 13 (COPPA)
The SMBple platform and the website are not designed for, marketed to, or intended for use by children under 13. We do not intentionally collect identifiable information on children under 13.
If you have any questions about this policy or any elements that are not spelled out, please feel free to contact us at firstname.lastname@example.org